Testimonials

What Our Customers Have to Say About WeatherKing Heating & Air Conditioning

We are proud of the feedback we have received from our clients. They recognize the quality work we provide to them and it shows in the way they talk about our services. Below are some testimonials from our clients.

I was fortunate enough to have the time to interview 3 different, well-known and highly recommended furnace and air conditioning companies in the area.

How often do we secretly wish product and customer service would at least help ease the pain of a major expense? I’ve learned to lower my expectations.

Now that I’ve reached “older adult” status, I feel I’ve earned the right to say…Weather King reminds me of the way “it used to be”. I’m sure you’ve heard of “the good old days”, ad nauseam. Some of us vaguely remember honest, courteous and engaging people, who are confident in their craft for a good reason.

From the beginning, I had a very clear sense that they wanted my business, and that they could provide me with a cost saving solution. Weather King stood out because they were the only company that didn’t degrade other companies to win my business.

I realized badmouthing other companies caused me to lose trust in the perpetrator. It wasn’t about serving me, the product, or solving a problem. It’s supposed to be all about me. Inevitable issues, large or small, were validated with sincerity by Weather King.

I measured sincerity when a very minor issue was followed up with an immediate returned phone call. A decision was made, followed by communication, then action.

Now that my wish has come true for great service, along with a shiny new furnace and air conditioner, and knowing that it’s really all about me, my next wish is that companies would start work at a more reasonable hour for an artist…say around 11:00 AM.

– Nicki in Hudson

Thank you to WeatherKing for answering my call, calling me back, coming when promised and sending Rhys to take care of our problem. He was amazing and offered great suggestions for questions we had. I am so happy that I called you!!

– Dee in Twinsburg

My husband and I were very pleased with Weatherking. They were able to schedule us an appointment very quickly. Upon reviewing our heating needs, they were able to be back at our house the next morning, with the new product, and install the equipment. All the technicians were very informed and made sure I understood the new system. They were polite and professional. I will recommend this company to anyone needing improvements to their home. Thank you!

– Davis in Stow

Called other Heating & Cooling companies: Theses companies showed up late or never showed up at all. WeatherKing arrived when they said they would. They gave a courtesy call 30 minutes ahead of time to let me know if they were running late or on the way. They Quickly diagnosed the problem with my furnace and ordered the needed part for it. Within 48 hours they came back to the house to install it. Service man named Joseph was very friendly, respectful, and honest. I also paid no more or no less than the written quote given to me. Respect, courtesy, and honesty are very crucial elements for a business to survive and thrive. I saw all three of these elements with WeatherKing. I plan to recommend and use them again in the future.

– Dana R. in Cleveland

My old gas hot water tank started leaking, so I contacted Weather King to evaluate my options.We discussed two options, but I chose the the 94% high efficient Rennai RU98I gas tankless system which will save me money every month. Your technicians Eddy and Willy met all of my needs as they vented this unit thru very tight existing conditions. Your product knowledge, workmanship and customer service made for a fantastic experience. A job well done!!

– Chuck J. in Mentor

I had an air conditioner, heater, air filtration system, humidifier, wireless remote, & water tank installed. Everything is working beautifully! This company is very professional & has great customer service/technical personnel. My money was well spent. Thank you all!

– Peter M. in Sagamore Hills

I had 2 new furnaces installed in a 140 year old home, replacing 2 very old furnaces (at least 50 years)that were located in very awkward locations. Ron quoted very reasonable prices, and installers John and Bob were here all day for three days working under really hot and dirty conditions. They did a great job and were always friendly, courteous and very professional. Couldn’t have asked for more!

– Clyde S. in Cleveland Ohio

John, Nick, Mark and others came to my home to install a new furnace and central air. They were polite, professional and knowledgeable about there products. The job was completed on time and I was given a complete tutorial on how the new system worked. This company is very lucky to have such customer orientated service people. I would like to thank all of them. Well done!

– Mark J. in Richfield Ohio

I would like to say how impressed I was today, after watching John and Joe install a new Lennox A/C in our home. They were here early, but what sets Weatherking apart from anyone else, is the dedication of their employees. From meeting the owner, to Jean in the office, David in Production, to John and Joe, These folks I think go above and beyond to make sure you are happy, answer ALL your questions, and to make sure you’re happy before they leave. Before they left, they went over everything with me, as well as the Maint Plans they have to ensure that your unit will run like new for years to come. I guess, in closing, I am very pleased and thankful that I called Weatherking to make our home more comfortable. I took their brochure to my sister in law this evening, as they too, are interested in having Weatherking hopefully install a new A/C for them. Great JOB!!!!!!!!!!!!

– Steve M. in Macedonia Ohio

I would like to recognize your technician Mark who came out this evening to service our A/C. Considering today was the first hot day in Cleveland, and the fact that his appointment calendar was full, it did not deter him from delivering top notch customer service. He was professional, courteous, and an advocate of the customer. Your service has won us over.

– David in Sagamore Hills Ohio

I want express my gratitude to weatherking for sending professional technicians in the persons of John and Nick to replace my furnance today 11/28/12. Apart from their professional attitude, the speed the job was done surprised me. I will tell everybody I know about WeatherKing because I am satisfied with their job. Thanks John and Nick.

– Emeri N. Cleveland Ohio

Rhys installed a Carrier humifier for us. He is an outstanding technician-very professional and knowledgeable. After completing the installation, he showded my wife and me how it is tied into the thermostat enabling it to automatically control the humidity. He is the best Technician we have had to date.

– Jim C. Chagrin Falls Ohio

Mr Rhys came to the door promptly at the scheduled time. Right from the start he was professional and very knowledgeable of his profession. Accomplished all work in a timely manner and was very courteous . We will continue to have Weather King service our house.

– Cathy N. Twinsburg Ohio

Rhys was prompt and courteous right from the start. he is knowledgable and professional. As always we appreciate the great service.

– Don N. Twinsburg Ohio

Had your technician Rhys out to do some work to hot water tank very well mannered and polite excellent work he also explained everything to me to where I could understand … Thanks Weatherking !!!!!

– Victoria P. Macedonia Ohio

My Technician, Mark was absolutely great! He was punctual, professional and answered all of my questions. I was very very satisfied with the service. I will share my experience with family and friends.

– Kelly D. Streetsboro, Ohio

Hello Weatherking, Please note that your two techs, Rhys & John has done an outstanding job in installing my new hot water tank and outside water pic. Not to leave out your great phone staff service as well. I’m a happy customer! And I will recomend your services to friends. Thank you!

– Bev R. Bedford Heights Ohio

I couldnt believe how quick and professional my furnace and AC had been installed. John and his team of people were excellent and we are very pleased with the units. I would highly recommend them to anyone. You were excellent to work with and very accomodating. Thanks!!

– Tom T., Cleveland Heights Ohio

Weatherking provided fast, professional and affordable customer service. Our tech Rhys was knowledgable, proffessional and explained all work in detail. He provided us with a complete list of services they provide. We will be taking advantage of those in the future. What else can you ask for.

– Ed P., Sagamore Hills Ohio

I was very pleased with WeatherKing’s professionalism, knowledge and more over – price. I would highly recommend them – they have been excellent in follow up and follow through

– Pauline S.

10 out of 10. I can’t think of anything, that would serve me better.

– Karen D.

Wanted to let you know what a great job your service tech Rhys did for us today. He called to say he would arrive in 45mins which he did. Rhys asked if we could start at the furnce because he wanted to check the filter which he changed for me, I found out that I was using the wrong filter for the furnce, Rhys explained to me why. He then asked if we could checked the thermostat no problems there, we then went outside to the heatpump and this is where Rhys found that the 45/5 Cap had stopped working. Rhys also explained to me what and why he was doing the things he did. You should do everything you can to hold onto this tech he is good for you business. I’ve been a service manager for 34yrs and I told him that I know he was working backwards looking for the smaller issues before hitting on the more larger issues. Rhys could have come right in and went right to the fan motor that I thought was the issue. BUT HE TOOK THE TIME TO WORK BACKWORDS and repair the smaller less expensive part. For this my hat is off to Rhys and WeatherKing. I will always recommend WeatherKing as long as you have techs like Rhys.

– Jeff F., Strongsville Ohio

The technicians who installed my furnace did a very professional job.  I will recommend WeatherKing to all my friends.

– Jeff F., Mentor Ohio

Ron was very neat and professional when coming to my house to give us a quote for an air conditioning unit and furnace. He was more upfront with me compared to some other contractors I talked to. When installing my A/C and furnace all workers involved were very polite and they cleaned up nicely when the job was finished. Worth calling.

– Mark E., Eastlake Ohio

Appreciated Raj and Nick involvement in the quote and assessment. Appreciated how Nick took the time to show how it worked and look at traps. Really great service. Your crew went right to work and repaired the problem others had missed, (but charged me for!) I was happy with your work and my system works better than ever.

– Mike B., Kirtland Hills Ohio

Totally satisfied with furnace, air conditioning, and toilet installation. AAA+++. Thanks for the professionalism, timeliness, and quality of the workmanship. Hope your holidays are as happy as mine while I enjoy the lower utility bills and the peace of knowing my home is ready for the upcoming Cleveland/ Macedonia weather extremes.

– Susan L., Macedonia Ohio

I was so glad that your company could come out and install as quick as possible. Loved John and Pat they were extremely friendly and knowledgeable. John especially. He explained things I never know about my heating systems.

– Cynthia H, Macedonia Ohio

I  cannot believe I hesitated in calling your company. Your techs came out neat and on time. That was the first surprise! Your work was professional and fairly priced. I’m a believer now!

– Tom & Maryann S., Sagamore Hills Ohio

The WeatherKing guys are professional, well spoken & neat. Each were able to assess the situation and do the appropriate work. There prompt service was greatly appreciated during the sweltering heat. Have any potential customer give me a call for a reference.

– Deanine H., Arkon Ohio

I was pleased that I had contacted them. Everything was done correctly and when they said they would do it. I purchased a furnace and AC system from them and I would recommend them to anyone. Heck, the owner of the company even stopped by to see how things were going. Impressive.

– David S., Sagamore Hills Ohio

The crew was on time including the sales rep. very helpful and knowledgeable. Everything asked of the workers no problem doing the job. Everything was cleaned up and the installation went fine. Good job would recommend to anyone looking for a furnace or air conditioner.

– Bill S., Seven Hills Ohio

You went the extra mile to meet our needs. It’s easy to think all contractors are the same, but after working with you, I see how wrong it is!  You were on time, professional and extremely neat. I’m very pleased.

– Paula K., Northfield Ohio